Skills & Competencies for General Maintenance Worker II

General Maintenance Worker II job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for General Maintenance Worker II

Maintains, services, and conducts minor repairs on buildings and equipment.

JOB RESPONSIBILITIES for General Maintenance Worker II

Performs a variety of semiskilled duties in the areas of plumbing, carpentry, electrical, painting, or plastering. Assists maintenance engineers and other workers with their tasks. Complies with established safety guidelines and procedures.

General Maintenance Worker II SALARY RANGE

BASE 50%
$60,538
TOTAL 50%
$61,370
Job Level
A02
Job Code
SC16000024
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

General Maintenance Worker II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each General Maintenance Worker II skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

5 hard skills or competencies (industry competencies) for General Maintenance Worker II

1 Industry Competency – Equipment Maintenance
Proficiency Level -2
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Explains the goals and importance of equipment maintenance in engineering operations.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies equipment maintenance needs and requests repairs.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Installs and assembles new machines and equipment needed for engineering operations.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Plans preventive maintenance strategies to minimize the impact on revenue.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes equipment maintenance procedures to create high-quality products.
See 4 More Skill Behaviors
2 Industry Competency – Carpentry
Proficiency Level -2
Skill definition-Cutting, shaping, and assembling structural woodwork to construct buildings or other structures.
Level 1 Behaviors
(General Familiarity)
Documents carpentry techniques and methods in woodwork installation and concrete finishing.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Selects appropriate tools and materials for use in carpentry work projects.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Performs general to skilled tasks of carpentry activities to help in the modernization or new construction of projects.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Provides training and courses to staff to improve their skills and knowledge in carpentry.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes and ensures the safe planning, building, and maintenance of carpentry projects or structures.
See 4 More Skill Behaviors
3 General Maintenance Worker II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker II
Proficiency Level - 4
5 Competency for - General Maintenance Worker II
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for General Maintenance Worker II

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
See 4 More Skill Behaviors
2 Job Family Competencies – Building Maintenance
Proficiency Level -2
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Explains how to operate a computerized building permit processing system.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Informs the management of any safety concerns regarding equipment, grounds, and buildings.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reviews maintenance calendars to ensure the building remains in good operating condition.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Keeps facility in proper working order by inspecting building and grounds for maintenance issues.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Monitors inspection and maintenance activities to ensure building operations align with our organization's objectives.
See 4 More Skill Behaviors
3 General Maintenance Worker II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker II
Proficiency Level - 4
5 Competency for - General Maintenance Worker II
Proficiency Level - 5

7 soft skills or competencies (core competencies) for General Maintenance Worker II

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Participates in the implementation of new SOPs and enhancement of existing ones.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
See 4 More Skill Behaviors
2 Core Competencies – Service Excellence
Proficiency Level -2
Skill definition-The capability of consistently delivering outstanding customer experiences to meet and even exceed customers' expectations.
Level 1 Behaviors
(General Familiarity)
Identifies internal policies and resources on customer service.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Resolves common client inquiries and problems effectively following standard guidelines.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Identifies and investigates emerging issues in service delivery; suggests improvement measures.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leverages the use of technologies and tools to improve service efficiency and standards.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps up to date with customer service trends and updates our organizational best practices accordingly.
See 4 More Skill Behaviors
3 General Maintenance Worker II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker II
Proficiency Level - 4
5 Competency for - General Maintenance Worker II
Proficiency Level - 5

Summary of General Maintenance Worker II skills and competencies

There are 5 hard skills for General Maintenance Worker II, Equipment Maintenance, Carpentry, HVAC, etc.
8 general skills for General Maintenance Worker II, Safety Policies and Procedures, Building Maintenance, Corrective Maintenance, etc.
7 soft skills for General Maintenance Worker II, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Maintenance Worker II, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be proficient in Attention to Detail.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.